The online sales site https://mental-zen.com is managed by the company Mental-Zen, whose registered office is located in Cedar City, Utah 84721.
It is hereby specified that the present conditions govern the affiliate sales of its products by Mental-Zen to any individual or legal entity making a purchase via the website https://mental-zen.com, hereinafter referred to as "the CUSTOMER".
These General Terms and Conditions of Sale, together with the order form and the order confirmation, constitute the sales contract between the Mental-Zen website and the CUSTOMER for the sale of the products ordered.
Any order placed on the website https://mental-zen.com requires that the CUSTOMER accept the General Terms and Conditions of Sale in their entirety, without reservation, in advance.
If the CUSTOMER does not agree with the terms and conditions of the General Terms and Conditions of Sale, the CUSTOMER must not use the Website.
Menatal-Zen reserves the right to adapt or modify its General Terms and Conditions of Sale at any time and without prior notice, with such adaptations or modifications then applicable to all orders placed thereafter.
In the event of modification, the General Terms and Conditions of Sale applicable to the CUSTOMER's order are those that were online and that the CUSTOMER accepted on the day the order was placed.
The terms and expressions identified by a capital letter in the General Terms and Conditions of Sale have the meanings set out below (whether used in the singular or plural).
The purpose of these General Terms and Conditions of Sale is to define the contractual relationship between Mental-Zen and the CUSTOMER and the conditions applicable to any purchase made through the https://mental-zen.com website.
By accepting these Terms and Conditions, you declare that you have reached the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor in your care to purchase from this online store.
The use of our products for any illegal or unauthorized purpose is prohibited.
The company Mental-Zen reserves the right to modify these Terms and Conditions of Sale at any time to comply with any new regulations or to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the CUSTOMER's order.
The prices appearing on the product pages of the internet catalog are prices in US Dollar INCLUDING/OR NOT INCLUDING [taxes], taking into account the applicable VAT/TVA on the day of the order. Any change in the VAT/TVA rate may be reflected in product prices.
The company Mental-Zen reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the CUSTOMER.
The products remain the property of https://mental-zen.com until full payment is received by https://mental-zen.com
The products in promotion will be indicated by a sticker " PROMOTION " or by a crossed-out Price, our promotions are valid within the limit of stocks available at the time of the order and during the period of posting.
For CUSTOMERS outside the United States, https://mental-zen.com is obliged, in accordance with applicable law, to charge VAT/TVA on shipped orders.
For CUSTOMERS not subject to VAT/TVA, they may be subject to local taxes and customs duties in force in the country of receipt. These duties and sums are not the responsibility of https://mental-zen.com. They are the responsibility of the CUSTOMER.
Warning: Any inaccurate information provided by the CUSTOMER for the purpose of evading VAT/TVA may result in civil fines and criminal prosecution.
The prices of the Products indicated on the website https://mental-zen.com do not include processing and shipping costs, which are invoiced separately and are based on the total order amount.
The contractual information is presented in English and will be the subject of a confirmation containing it at the time of delivery at the latest. The company Mental-Zen reserves the right to cancel or refuse any order from a customer with whom there is a dispute over payment of a previous order.
To order Products from the website https://mental-zen.com, the CUSTOMER must create an Amazon.com account by providing the information required in the registration form.
To this end, the CUSTOMER declares that he or she will provide complete, non-erroneous personal information that will enable him or her to be accurately identified in any situation. Any false or slanderous personal information may lead to the closure of the CUSTOMER's account and the cancellation of his or her Order.
The account creation section is accessible directly from the main menu bar on the Amazon.com website. Each time the CUSTOMER visits the site, if he or she wishes to place an order or consult his or her account (order status, personal information, etc.), he or she must identify himself or herself using this information.
The right of withdrawal allows the consumer to change his or her mind about the purchase made, freeing himself or herself from the contract concluded without giving any reason.
The products must be returned in their original packaging, unused, accompanied by the initial signed delivery slip. The cost of returning the product is at the expense of the Customer.
Once payment for the Order has been received on the Amazon.com website, the Products will be delivered to the delivery address indicated by the CUSTOMER when the Order was placed. An email will be sent to the CUSTOMER to inform them of the shipment of the Products. The CUSTOMER may choose between different delivery methods.
Shipping costs are calculated according to the delivery method chosen (home, relay point, post office...), the weight of the package, and the destination.
Delivery times are only given as an indication. If they exceed thirty days from the order, the sales contract may be terminated and the Customer reimbursed.
All products offered by the company [name of your company] on the website [URL of your website] benefit from the legal guarantee provided. In case of non-conformity of a product sold, it can be returned to the company [name of your company] , which will take it back, exchange it or refund it. All claims or requests for exchange or refund must be completed by mail to the following address [name of your company][address] , within thirty days of delivery.
The company Mental-Zen has, for all stages of access to the site, ordering, delivery, customer service, and subsequent services, only an obligation of means. The responsibility of Mental-Zen cannot be engaged for all inconveniences or damages inherent to the use of the Internet network, in particular loss of data, intrusion, viruses, service disruption, and other involuntary problems, or any fact qualified, in accordance with case law.
The computerized registers maintained in Mental-Zen's information systems, under reasonable security conditions, will be considered proof of communications, orders, and payments between Mental-Zen and the Customer.
The site https://mental-zen.com is protected by a security system: SSL encryption has been adopted, and all scrambling and encryption processes have also been strengthened to protect sensitive payment data as effectively as possible.
All texts, comments, works, illustrations, and images reproduced on the site https://mental-zen.com are protected by copyright law worldwide. As such, and in accordance with the provisions of the intellectual property code, only private use is authorized, subject to different, even more restrictive provisions of the intellectual property code. Any total or partial reproduction of the site https://mental-zen.com is strictly forbidden, whether in the form of a photo, logo, visual, or text.
All the data you provide on the site https://mental-zen.com is used to process your orders.
If you want to rectify, consult, or modify and delete the data that you have communicated to us, you can contact us.
For any information or questions about an order, customer service is at your disposal: